Shipping policy

Order processing time

All Eldryn products are offered on a pre-order basis.

Orders are processed within 1 to 2 business days (Monday to Friday, excluding public holidays).

Orders placed on weekends or public holidays will be processed on the next business day.

Processing includes payment verification, order confirmation, and preparation for production and shipment.

Customers will receive:

An order confirmation email after purchase
A shipping confirmation email including a tracking number once the order has shipped

Shipping destination

Eldryn currently ships within Canada only.

International shipping is not available at this time.

Estimated delivery timeframe

All Eldryn products are manufactured and shipped after an order is placed.

Order processing time: 1–2 business days
Delivery time: 49–63 days
Estimated total delivery time: 50–65 days from the order date

The delivery timeframe includes product preparation, production, and shipping.

Delivery times are estimates and may vary depending on logistics operations, carrier delays, customs processing, weather conditions, remote delivery locations, or peak periods.

Shipping costs

Shipping costs are calculated and displayed at checkout.

From time to time, Eldryn may offer promotional free shipping. When applicable, free shipping will be clearly indicated during checkout.

Shipping carriers

Eldryn works with international logistics partners and Canadian carriers, which may include:

Canada Post
UPS
Purolator
FedEx
Freight and logistics carriers depending on product size and delivery location

Carrier selection depends on destination, package size, and logistics requirements.

Order tracking

All shipped orders include a tracking number.

Tracking information will be sent via email once the order has been shipped.

Tracking updates may take several days to appear depending on the carrier.

Shipping delays

Eldryn is not responsible for delivery delays caused by carrier issues, logistics disruptions, weather conditions, customs clearance, or incorrect shipping information provided by the customer.

Delivery timeframes are estimates and not guaranteed.